Last updated: November 2018
Olvin’s privacy policies and procedures cover the use of proximity and location data from the point of acquisition to our platform.
Olvin takes data privacy very seriously. It forms the backbone of the proximity and location based digital industry and as a result we must ensure we are always compliant with the data we manage and handle across all applicable privacy laws and industry privacy regulations.
- Transparent and clear disclosures on how we process proximity and location data;
- User opt-in consent for the acquisition of location data from mobile devices;
- Respecting and implementing users’ choices and their device settings.
In addition, we insist that our clients and customers treat and process location and proximity data received from us in compliance with all applicable privacy laws, regulations and their own polices.
We are concerned about privacy issues and want you to be familiar with how we process, use and share information we receive about our clients and users and the options available to you. If you have any questions, please contact us at firstname.lastname@example.org.
Location data from partners
Olvin processes the following types of data from its partners:
- IDFA, Android Advertiser ID or other type of advertising identifier (“Advertising ID”) which is unique to a device but carries no personal information;
- Date and Time stamp information on engagement with the Service;
- Latitude and longitude of the mobile device when the interaction with the Service occurred;
- The ID of the sensor belonging to the Service that the mobile device interacted with and the corresponding information associated with that ID;
- Mobile device operating system, mobile Device Make and Model;
- The name and version of the mobile application through which the interaction with the Service occurred;
- The duration of an interaction with the Service and;
- Device state and locale.
Our partners do not provide us with any personal data such as a name, email or mobile phone number.
We collect a range of information from you when you sign up as a customer, interact with our service, our visit our website.
Information you provide us
We collect information, including personal information, you provide us voluntarily. For example:
- When you enter in your first and last name, email address, and password when you create an account to access the Services (“Account”) or otherwise enter similar information into forms or surveys on our Site or Applications.
- When you enter information using your Account, including phone number, company name and credit card payment information.
Information we receive from technology
We automatically collect certain information via technology:
- IP Address and Browser Information. When you visit our Site or use our Applications, some information is automatically collected. This may include information such as the operating system (“OS”) running on your device, internet protocol address (“IP Address”) (which may be used to obtain your geolocation), access times, browser type, language settings of the OS, and the website you visited before our Site. We also collect information about how you use Mixpanel’s Site, Applications and Services, including the elements you have interacted with, metadata and other details about these elements, clicks, change states and other user actions.
- Pixel Tags. In addition, we use “pixel tags” (also referred to as clear gifs, web beacons, or web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies (as noted below), that are used to track online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, pixel tags are embedded in web pages. Pixel tags also allow us to send email messages and determine whether those emails have been opened, to ensure that we are sending only messages that are of interest to our Customers. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by pixel tags to our users’ personal information.
- Browser Local Storage: We also store data locally on your device to enhance the user experience on our Site. For example, browser local storage allows us to save the state of your current page so that when you return at a later time or refresh the browser, the page will remain the same. We may also use browser local storage to: (i) save a list of items the user last used on the Site or Services (such as events and properties the user selected) so we can display “recently viewed items”; or (ii) marking once a user has seen a tutorial, video, tooltip or onboarding flow so that the user only sees the content one time.
- Mobile Services. We may also collect information from your mobile device, such as but not exclusively the first time the Application is opened, mobile carrier, the device identifier (or “UDID”), and the type of device that is being used, if you have downloaded our Applications. This information is generally used to help us deliver the most relevant information to you and improve our Services and analytics platform. Examples of information that may be collected and used include how you use the Applications and information about the type of device you use. In addition, in the event our Applications crash on your mobile device, we will receive information about your mobile device model and OS version, which allows us to identify and fix bugs and otherwise improve the performance of our Applications. We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information. We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
- Integrations with Third Party Platforms. When connecting Olvin to third party platforms you can use more features of the Olvin Platform itself, for example to run ads on a target platform. To get an overview of which data points are available to us and how we use them, read the platform specific sections below.
Olvin uses an integration with Facebook to enable you to use your purchased audiences through their Advertising Platform.
In order to access Facebook Ads Manager, Facebook Business Manager, Facebook Pages, Facebook Messenger, Facebook Audience Network and Instagram features we request the following data points when you log in with Facebook:
- Your name
- Your email address
- Facebook business properties you have access to such as: Pages, Ad Accounts, Business Managers
- Permissions to use these properties on your behalf
We will only access the Facebook Business properties you choose to connect with Olvin.
We are asking you to grant the following Facebook App permissions when you connect your Facebook account:
- `manage_pages` to be able to post organic / ads post through Olvin
- `pages_show_list` to be able to give you the choice which Facebook Pages to use with Olvin
- `publish_pages` to be able to publish a post to a Facebook Page
- `ads_management` to be able to set up ads on your behalf
- `ads_read` to be able to display the performance of your advertisements
- `business_management` to be able to perform administrative tasks such as accepting the shared target groups and assigning an Olvin user to your Facebook Page or Facebook Ad Account
We recognize an individual’s right to control the type of personal information that is collected about them. Our Customers can view, edit, or delete their personal information at any time. Olvin retains your personal information while you are a Customer and will delete your personal information upon request. Customers may also send requests for access to your personal information by emailing email@example.com. Olvin will respond to any request to delete Customer personal information within a reasonable timeframe.
When you delete your account, all of your personal data is removed from the system. Order history is kept on the system and we might still have some log files for error handling and security profiling.
We are permitted to use anonymised statistical data to investigate and report the advertisements effectiveness internally to shareholders and externally for marketing purposes.